If you're having trouble loading a screen, execute the following steps in a Google Chrome browser to resolve:

1) Right-click the screen and select "Inspect", select "Application" (you may have to click the >>> icon to find Application) then select "Storage" then click the "Clear Site Data" button

2) Click the lock icon next to the url of the page, select "Cookies", then click the "Remove" button

3) Do a hard refresh of your browser (right-click the reload button and select "Hard Reload" or Command + R on a Mac or Control + F5 on a PC)